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You can return most of the new unopened products sold and delivered by our website within 30 days of delivery for a full refund(Buyer pays for return shipping fee).For most products shipped during the holiday season, the return period can be extended to 45 days.

Before you accept delivery of your major appliance, please inspect it. If any issue exists, you may refuse delivery. Once you have accepted delivery (or if you brought the major appliance home yourself), you have 15 days to contact us regarding defects, damage or other issues.

We will arrange a refund for you after the goods are returned to our warehouse and confirmed that they meet the requirements of the return and exchange policy.

Regarding refunds, we will arrange for you according to different payment methods and refund deadlines.

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